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The average consent form for clinical trial volunteers is written at the 10th-grade reading level, while an estimated one in two American adults reads at or below an eighth-grade level, a new study has concluded.
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The Agency for Healthcare Research and Quality has launched an Internet-based national quality measures clearinghouse containing current evidenced-based quality measures and measure sets to evaluate and improve the quality of health care.
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Case management stands at a crossroad and needs a common vision plan that unites case managers across the broad health care spectrum, a group of case management leaders have concluded.
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For a disease management program to be successful, everyone in your organization must be committed to it and willing to invest the considerable money and other resources it will take to make the program a success, Pam Mays, MPH, BSRN, RN, says.
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A visit from a Horizon/Mercy social worker often is the only visit that many of the health plan members get while theyre in the hospital.
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Hospital visits by social case management consultants have paid off for Horizon/Mercy of Trenton, NJ, the states largest managed care organization serving the publicly insured.
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When an elderly person can no longer live at home without assistance, it helps if the family can look at all the pros and cons of every scenario, Elizabeth Bodie Gross, FNP, MBA, CCM suggests.
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By the time people come to case managers for geriatric care management, they already have dealt with the system and have a lot of frustrations and misinformation.
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Martine Saber, CHAM, had something of an awakening when she assumed her current position as director of support services for HCA Healthcare in Palm Harbor, FL. As a longtime patient access director, she was well aware of the importance of getting it right at the point of registration, and worked diligently with her staff to foster the creation of accurate claims.
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When Anthony M. Bruno, MPA, MEd, took on the challenge of creating an access department at Philadelphias Presbyterian Medical Center, part of the University of Pennsylvania Health System (UPHS), one of his first hires was Colette Howerton, who became the new manager for outpatient access services.