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Theres a new patient confidentiality development access personnel should know about, and it has nothing to do with the Health Insurance Portability and Accountability Act privacy standard.
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Dont let concerns about severe acute respiratory syndrome (SARS) prompt measures that will put your hospital at risk for violations of the Emergency Medical Treatment and Labor Act (EMTALA), warns Stephen Frew, JD, a web site publisher and longtime specialist in EMTALA compliance based in Loves Park, IL.
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Registrars at the University Hospital of Arkansas in Little Rock are saving time and paper and creating more accessible records by scanning patients insurance and health information into the computer, says Mary Nellums, CHAM, admissions manager.
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One of the key ways in which the Oakbrook Terrace, IL-based Joint Commission for the Accreditation of Healthcare Organizations (JCAHO) new accreditation model really blows up the old paradigm, says Joe Cappiello, vice president for accreditation field operations, is that there is no score.
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An innovative closed-circuit TV network at a childrens hospital in Atlanta has made a significant contribution to patient and family satisfaction while boosting the morale and self-esteem of bedridden children.
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Sheila Brune, CMC director of Utilization Management/Living History Program at Great River Medical Center in West Burlington, IA, says the quality of direct patient care is the most important predictor of patient satisfaction.
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The Joint Commission on Accreditation of Healthcare Organizations recent expansion of the sentinel event policy to include nosocomial infections could represent a change in what infection control practitioners view as their traditional role.
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Combined results from three studies conducted in 33 Michigan hospitals show its possible to improve the care provided to heart attack patients after admission by reminding physicians, nurses, and patients about proven therapies.
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In a move that may become more common in the near future, a hospital in Salisbury, NC, is issuing its own quality report cards to show its community how well it fares in meeting national standards for patient care.
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Careful yearly planning always has been the key to effective survey preparation, and much of what you should do is independent of how soon you will be surveyed. The move to unannounced surveys will make it even more important to plan compliance activities throughout the calendar year.