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  • Take steps to prevent spread of SARS cases

    If you dont assess patients preoperatively for severe acute respiratory syndrome (SARS), you run the risk of spreading the potentially fatal disease in your facility, infectious disease experts warn.
  • Free webcast targets wrong-site surgery

    The Northern Michigan Operating Room Education Network will offer a free webcast on wrong-site or wrong-body part surgery in june.
  • Just how old are your waiting room magazines?

    Same-day surgery staff members point with pride to their turnover times, numbers of procedures handled during a day, and outstanding clinical outcomes, but patients and their family members notice things such as waiting room reading material, noisy children, and their own hunger.
  • Waiting times are top improvement opportunities

    This is the second in a two-part series that looks at patient satisfaction scores for freestanding and hospital-based same-day surgery programs. Last month, we looked at overall scores and key issues for all same-day surgery programs. This month, we will look at areas of greatest opportunity for improvement for each type of program.
  • Same-Day Surgery Manager: Don’t ignore the gorilla in the room: Poor morale

    20% of respondents to last years Same-Day Surgery Reader Survey said that morale is their most challenging problem, which means morale tied with documentation/paperwork as the second biggest challenge overall.
  • Surprise! The team’s here for your JCAHO survey

    Same-day surgery programs accredited by the Joint Commission on Accreditation of Healthcare Organizations will no longer be able to prepare for a specific survey date in the next few years because the Joint Commission will conduct all regular accreditation surveys on an unannounced basis beginning in January 2006.
  • Take action now before drugs cause a tragedy at your facility

    In this first part of a two-part series on drug-impaired employees, we give you suggestions on how to avoid employee theft of narcotics.
  • New discharge station aids ED copay collection

    Cheryl Staske, MS, director, hospital registration centers, at Carle Foundation Hospital in Urbana, IL, has some feedback for access colleague Kathy Pajor, who seeks advice in the March issue of Hospital Access Management on how to increase point-of-service collections in the emergency department (ED) while strictly adhering to the provisions of the Emergency Medical Treatment and Labor Act (EMTALA).
  • Cancel the triennial ‘stage play’; JCAHO has a new survey process

    Ever reflected on the absurdity of gearing up every three years to face the JCAHO surveyor piles of policies in hand and brass freshly polished only to heave a sigh of relief and go back to business as usual the next day?
  • News Briefs

    Consent form, patient care subject of new study; Interim rule issued for HIPAA penalties; Hospital mergers down, recent study shows; Medical liability reform still needed, survey says; More help sought for rural hospitals; LOS trending down, CDC survey explains