Hospital
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Syntellect IVR system cuts down on call volume
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Seven innovative methods for hiring in a tight market
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Enterprisewide scheduler speeds response time
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Personal approach boosts mammograms
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Physicians tell Congress Americans need sleep
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Caregivers feel depressed, alone
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Gentle probing offers cultural insights
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Here's how to move patients toward health
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AMI education cuts LOS, complications
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Don't shell out good money for bad education