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If your patients arent following their treatment plan and end up in the hospital or emergency department or fail to keep their chronic disease under control, resulting in complications, dont automatically blame the patient.
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As a case manager, your job isnt done just because you told a patient something. Your job is done when the other person understands it, says Helen Osborne, MEd, OTR/L, president of Health Literacy Consulting, a Natick, MA-based firm.
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It is entirely understandable for emergency providers to question any new task or responsibility handed down by regulators or administrators. Busy providers are already stressed with burgeoning patient volumes and all the pressures associated with handling acute care crises.
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As part of its efforts to reduce admissions and emergency department visits, Capital District Physician Health Plan (CDPHP) has embedded case managers in 15 primary care practices and is conducting a pilot project that embeds a case manager in a local hospital.
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Latest report covers 4 procedures
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Several ambulatory surgery center (ASC) leaders have reported questions concerning how to report G-codes with no associated charges, according to the ASC Association (ASCA) web site.
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This is the first part of a multi-part series on compliance with the Occupational Safety and Health Administration (OSHA). In this months issue, we focus on education and training. In future issues, well discuss sharps safety, personal protective equipment (PPE), employee safety, and hazardous materials, plus more.