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Two recent awards obtained by Siouxland Surgery Center in Dakota Dunes, SD, show this specialty hospital is on the right track with patient satisfaction.
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Finding a new way to educate employees about fall prevention is a big challenge because, though the topic is important, it can be hard to keep people's attention.
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While it is difficult to surprise me anymore, I discovered that in 2011 we opened more not-for-profit, freestanding, off-site hospital surgery centers then we did actual for-profit surgery centers. In looking at our current workload and "pipeline" projects, it looks like the trend is going to extend into 2012.
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[Editor's note: This is the first part of a two-part series on issues surrounding social media and ambulatory surgery. In this issue, we give you some horror stories and tell you how to avoid them. We tell you how to be proactive about your online presence, as well as how to develop a social media policy. Next month, we discuss legal issues and employee training.]
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Previously, some scheduled surgery patients at Spectrum Health in Grand Rapids, MI, failed to return phone calls because they had just spoken to someone.
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All manner of electronic devices are common in any healthcare setting, and individuals increasingly are likely to use their own smart phones, tablets, and other personal electronics while at work. The proliferation of electronics is leading some patient safety experts to worry that patient safety might be threatened by "distracted doctoring."
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Researchers have found that patients who are diagnosed with a substance use disorder are about twice as likely to be readmitted to the hospital as patients without this diagnosis. These findings suggest that hospitals could intervene with substance use screening and programs designed to reduce subsequent hospital utilization.1
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When Cigna HealthCare of Arizona Medicare Advantage members are homebound, have complex care management issues, or are at risk for readmission to the hospital, the home-based care team from Cigna Medical Group, located in Phoenix, visits the patients in their homes, assesses their needs, and arranges for the services they need to stay healthy and safe in the home environment.
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A study published in The Journal of the American Medical Association (JAMA) found that there is no significant difference between safety-net and non-safety-net hospitals when it comes to the length of stay for emergency patients.
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As they go about their day-to-day activities, case managers should take steps to protect themselves from possible legal action if the patients whose care they manage experience an adverse outcome.
