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When members of Passport Health Plan use the emergency department for non-urgent conditions, the health plan calls them to find out why they chose that level of care.
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By meeting their clients face-to-face and building relationships, case managers at the Mental Health Association of Westchester County, NY, are able to help adults and children working through mental illness or emotional distress access the kind of help they need to stabilize their conditions, says Amy Kohn, PhD, chief executive officer of the private not-for-profit mental health multi-service organization in Tarrytown, NY.
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Mental health experts believe that as with many acute medical conditions such as stroke and heart attack, early diagnosis and treatment can make a critical difference for patients with schizophrenia, potentially limiting the severity and progression of the disease.
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UPMC Health Plan in Pittsburgh, PA, takes a three-pronged approach to reducing unnecessary emergency department visits that includes outreach calls from care managers, stationing a patient navigator in an emergency department that serves a large UPMC population, and home visits by a nurse/social worker team for patients who need extra help in managing their healthcare.
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In yet another sign that infection control is becoming a national priority across a wide range of accreditors, regulators and state and federal agencies, the Joint Commission has created a new web portal to combine its full array of initiatives to prevent health care associated infections (HAIs).
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If genetic testing reveals a woman has a 60% chance of developing breast cancer in her lifetime, what good does this information do for a patient?
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If a nursing home resident has a urinary tract infection, he or she may want to avoid the discomfort and side effects of being transported to the hospital for intravenous antibiotics, and would rather be cared for with medications in the nursing home.
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mbulatory surgery providers looking for ways to prevent miscommunication and improve their internal and external patient handoffs now have a free, proven tool to make their job easier.
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Aaaahhhh. The survey is over. "I don' t have to worry about this for another two and one-half years," you might think.
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New reports issued in 2012 by the AAAHC Institute for Quality Improvement offer performance measurement and benchmarking data for four of the most common outpatient procedures: cataract surgery, colonoscopy, low back injection, and knee arthroscopy.