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High-risk patients with inflammatory bowel disease experience high direct costs and a substantial symptom burden. Researchers designed a care coordination-based solution to improve their symptoms and reduce care costs. The solution was cost-neutral, but helped improve patient symptom scores.
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The quadruple aim healthcare model continues to evolve as healthcare providers realize the importance of social determinants of health. Healthcare professionals need to develop a trusting relationship with patients, which is part of the quadruple aim’s goal of enhancing patient experience.
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The results of a recent study revealed a care transitions clinic can reduce emergency department discharge time and increase the clinic’s rate of successful transition to community primary care. Intervening within 72 hours of discharge is important for patient engagement and facilitating education about their health and care management.
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Case managers are combatting stress, compassion fatigue, and burnout on several fronts as the COVID-19 pandemic surges across many parts of the United States. They are fighting to help patients and families at a time when hospital resources are strained and care transitions are challenging. They are fighting their own grief as more patients die. They are combatting misinformation online and in person as anti-vaccine and anti-mask patients make their views loud and clear.
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Case managers and other providers see patients who are frustrated by long waits and the numerous, sometimes-changing infection prevention rules. The anger comes from more than just the patients who are sick with COVID-19. The pandemic has affected case management for all patients, not just those with COVID-19.
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The delta variant wave of COVID-19 has led to signs of compassion fatigue among healthcare workers. Patients appear angrier, and the anti-vaccine misinformation is contributing to provider frustration and stress.
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This case confirms how expert testimony can significantly affect — or even solely determine — the outcome of a medical malpractice case. Expert opinions are almost inevitably necessary to enable a clearer and more technical understanding of disputed issues as those pertain to required elements for a medical malpractice action.
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This case presents lessons getting to the substantive heart of medical malpractice actions: Liability arises if a physician or care provider fails to abide by the applicable standard of care and that failure causes harm to the patient.
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When a team set out to address alarm fatigue at a North Carolina burn center ICU, they found success with implementing new best practices that addressed some of the most common reasons for nuisance alarms. But they also found those wins can slip when staff changes bring new people who were not trained in the updated ways and new leadership that was not there for the initial effort.
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A complaint filed against a nursing license can destroy a nurse’s career. It is crucial for risk managers and nurses to understand the risks and the best practices to protect against these complaints.
