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Your organizations governing board has ultimate responsibility and accountability to the community for ensuring the quality of patient care and services and, therefore, must be kept well informed on all issues related to quality.
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If youve taken a look at the Joint Commission on Accreditation of Healthcare Organizations proposed 2006 National Patient Safety Goals (NPSGs) for hospitals, the long list may seem overwhelming at first glance.
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A Commonwealth Fund study reports that while community health centers deliver primary health care to much of New York Citys low-income population, the design and delivery of health care services at the centers can be made more patient-friendly.
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Sharing best practices with other organizations was a key factor that enabled Winthrop-University Hospital in Mineola, NY, to excel in its recent Joint Commission on Accreditation of Healthcare Organizations survey.
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If your hospital had a completely paperless system, and all institutions in your community could communicate with one another electronically, then compliance with the Joint Commission on Accreditation of Healthcare Organizations medication goal would be a breeze.
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During a mock survey at NorthEast Medical Center in Concord, NC, a nurse was asked how she determined whether her unit had effective staffing, and replied, When I get to go to lunch.
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This is a journey; well know weve arrived when they dont need us anymore, says Sandy Gregg, RN, MN, MHA, director of service excellence for Providence Health System in Portland, OR. My goal is to work myself out of a job.
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Cooperation and collaboration have been the keys to success in the trial run of a new process for screening orders for medical necessity at the point of care — in the physician’s office — and electronically sending them to the hospital, says the manager of the same-day surgery and presurgical testing departments at Advocate Good Samaritan Hospital in Downers Grove, IL.
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An innovative homeless shelter — where people who need post-discharge medical care are allowed to stay 24-hours a day — is freeing up hospital beds for more acute patients and providing ongoing benefits to individuals who typically access the health care system only through the emergency department.
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Marketing and advance planning were the keys to success when Memphis, TN-based Baptist Memorial Health Care began offering its patients on-line registration, says the corporate director of access operations.