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  • Contracting tips — How to succeed

    If you have ever been to a yard sale, bought something on eBay, or have children, you can negotiate your own managed care contracts. Unless you paid full price for the exercise equipment, didnt actually bid on the eBay product, or let your kids run your home, you are qualified.
  • Impostors show up, but flee when challenged

    Officials at two small hospitals in New Jersey confirm that impostors tried to gain access to their facility in scenarios that match the accounts heard from other hospitals across the country.
  • You must use vigilance when checking visitors’ IDs

    A special bulletin has been disseminated only to law enforcement agencies and select health care providers in which the authorities warn about the danger of people impersonating various officials to gain access to hospitals. The bulletin notes, Counterterrorism analysts remain concerned that terrorist organizations may attempt to target U.S. medical infrastructure in order to cause immediate casualties and disrupt health care and emergency medical services.
  • Success for surgery centers! Deletions to ASC list reduced from 100 to five

    Instead of deleting 100 procedures from the list of procedures approved by Medicare for ambulatory surgery centers (ASCs), the Centers for Medicare & Medicaid Services (CMS) will delete only five procedures for which it received no comments, based on an interim final rule that has been published.
  • Patient Satisfaction Planner: Technology, planning key to successful programs

    While the Centers for Medicare & Medicaid Services (CMS) introduces new programs designed to address the care of chronically ill patients, home health agencies continue to find innovative ways to provide care to diabetic and congestive heart failure (CHF) patients two of the most common diagnoses identified as chronic illnesses.
  • Patient Satisfaction Planner: Reduce chaos to see satisfaction scores rise

    Patients and their families want to feel comfortable, informed, and respected when they come to your facility for surgery, and your ability to make them feel that way is reflected in your patient satisfaction scores.
  • Protocol reduces mortality rates for hip fracture 80%

    In 2000, quality professionals at Staten Island (NY) University Hospital reviewed the perioperative death of a 78-year-old woman undergoing hip fracture surgery. During a root-cause analysis of this sentinel event, a key area for improvement was identified: Medical staff lacked specific privileging for preoperative evaluations of high-risk patients.
  • Have you implemented a rapid response team?

    How do you think quick access to a team of clinicians with critical care expertise for patients in crisis would affect your hospitals mortality rates? The Cambridge, MA-based Institute for Healthcare Improvement (IHI) recommends that organizations create rapid response teams (RRTs) to bring immediate help to the patients bedside or wherever it is needed.
  • Feds warn of suspicious activity at hospitals

    The Department of Homeland Security (DHS) recently issued a special bulletin that warns of an increase in suspicious activity at hospitals.
  • Terrorists posing as JCAHO surveyors? Act now to make your security airtight

    Its 3 a.m., and a well-dressed man and woman approach a clerk at a nurses station, official-looking clipboards in hand. They claim to be surveyors from the Joint Commission and demand to be taken to the pharmacy to inspect medication storage areas. In reality, theyre impostors seeking unauthorized access with motives unknown.