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"Staff morale is always an issue for hospital access professionals," says Kathy Matthews, director of admitting and ED registration at Long Island College Hospital of Brooklyn (NY). For this reason, Matthews says she takes great pains to "let staff know what they're doing right."
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Wayne Memorial Hospital in Goldsboro, NC, was surveyed Jan. 26-30, 2009. But the 316-bed hospital, prepares for its survey just about every other day of the year.
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Barnes-Jewish Hospital submitted its medication reconciliation initiative as a poster for the Institute for Healthcare Improvement.
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"This has been the single most difficult process I have ever worked on to try to implement," says John Benson, PharmD, quality manager, department of pharmacy services at Intermountain Medical Center in Murray, UT.
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Hays, KS-based Hays Medical Center was accredited by The Joint Commission for more than 30 years, but in November 2008 decided to go with Houston, TX-based DNV Healthcare.
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Why has The Joint Commission backed away from medication reconciliation for 2009? "Basically because they realized it's very, very, very hard to do.
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Susan Tolle, MD, director of the Center for Ethics at the Oregon Health & Sciences University in Portland, takes very seriously the center's role in providing consultative services to smaller, critical access hospitals in that state.
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[Editor's note: This month's interview is with Laurie Zoloth, PhD, professor of bioethics at Northwestern University in Chicago.]
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By executive order, President Obama on March 9 raised the spirits of many research scientists and those who hope for potential cures to disease by announcing his decision in favor of "removing barriers" to "responsible scientific research involving human stem cells."
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While some focus on the specific policies and standards of achieving a safe, quality health care system in the United States within the existing system, Laurie Zoloth, PhD, professor of bioethics at Northwestern University in Chicago, suggests a broader approach is necessary to achieve "healthy health care systems."