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Hospital Peer Review

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  • High Reliability Organizations Aim High, Strive for Zero

    Hospitals and health systems are always striving to improve quality and become more reliable providers of healthcare, but some are setting even higher goals by striving to become high reliability organizations. With the HRO concept, these hospitals are aiming not to just improve and reduce errors, but to completely eliminate them.

  • Hospital-acquired conditions decreasing, says HHS report

    A recent report from the Department of Health and Human Services indicates that an estimated 87,000 fewer patients died in hospitals and nearly $20 billion in healthcare costs were saved as a result of a reduction in hospital-acquired conditions from 2010 to 2014.

  • Readmissions are focus of Joint Commission resources

    The Joint Commission has developed two new resources to help healthcare providers in their efforts to reduce patient readmissions and improve the discharge process. The resources are a new Speak Up campaign for providers and organizations to educate patients, including an infographic, animated video, and podcast; and a Quick Safety newsletter for healthcare professionals that includes suggested actions for improving transitions.

  • Discharge planning proposed rule focuses on patient preferences

    The Centers for Medicare & Medicaid Services has proposed to revise the discharge planning requirements that hospitals, including long-term care hospitals and inpatient rehabilitation facilities, critical access hospitals, and home health agencies, must meet in order to participate in the Medicare and Medicaid programs.

  • NPSF says patient safety still a serious concern

    Fifteen years after the Institute of Medicine brought public attention to the issue of medical errors and adverse events, patient safety concerns remain a serious public health issue that must be tackled with a more pervasive response, according to a report released recently by the National Patient Safety Foundation in Boston.

  • App lets patients check urgent wait times before leaving home

    Mobile apps seem to be all the rage in healthcare these days, and Renown Health in Reno, NV, is offering patients access to a host of information on the go. One of the most popular features allows patients to check the wait time at different urgent care centers before deciding which one to use. The app also allows patients to run errands or wait elsewhere until being notified that they are about to be called.

  • Uniformity of uniforms one way to improve patient experience

    In addition to developing an app that offers no-hassle refunds to unsatisfied patients, Geisinger Health System in Danville, PA, is taking other steps to improve the patient experience.

  • Money-back guarantee aimed at patient satisfaction

    In the retail world, a money-back guarantee is offered as proof of quality and a dedication to customer service. Why can’t the same reasoning be applied to healthcare?

  • Health system screens all patients for suicide risk

    In what appears to be a first for a health system, Parkland Health & Hospital System in Dallas recently implemented suicide screenings for all patients.

  • Meaningful Use and Measuring Quality

    Here's how one health system found effective meaningful use strategies to accurately measure and improve quality.