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Frustrated patients, core measures that require timely intervention, and optimizing house beds. Those are the issues Bay Medical Center in Panama City, FL, decided it was going to deal when it hired a consultant in 2008.
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When your board calls for an improvement initiative, it carries some weight.
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Media already are pegging him for the next administrator of the Centers for Medicare & Medicaid Services. If in fact President Obama nominates Donald M. Berwick, MD, MPP, FRCP, president and CEO of the Institute for Healthcare Improvement, to that position, what would it mean for the health care industry?
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Quality and utilization are going to be inextricably linked as the health care industry moves forward with the health care reform legislation.
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Demonstrating that you're prepared is important when Joint Commission surveyors knock on your door, says Susan Bukunt, RN, MPA, CPHQ, senior director of clinical quality and patient safety at El Camino Hospital with two campuses in Los Gatos and Mountain View, CA.
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Calvert Memorial Hospital in Prince Frederick, MD, which is part of the VHA Central Atlantic, chose to use safety coaches to monitor hand hygiene compliance.
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Checklists have become a ubiquitous term for the patient safety movement, which most recognize as being born with the Institute of Medicine's 1999 report "To Err is Human."
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So how do you evaluate the quality of your contracted services? Frank Ruelas, MBA, principal of www.hipaabootcamp.com and director of compliance and risk management at Maryvale Hospital in Phoenix, has some tips.
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Frustrated with The Joint Commission, Midland Memorial Hospital (TX) made the shift to DNV this year, says accreditation specialist Lisa Williams, PT, MS, HACP.
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What do high-reliability organizations, lean techniques, and Six Sigma have in common? First, they're all part of the discussion of modern quality improvement and change management in health care.