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When you do a root-cause analysis or educate staff about improving patient safety, do you sometimes feel your message is all doom and gloom? If so, take note of a growing trend, which spotlights events that went well, as opposed to what went wrong.
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During a July 2003 Joint Commission survey at Childrens Hospital Los Angeles, two areas took center stage: patient safety and performance improvement. Everywhere surveyors went, they would ask staff what they have done to improve patient safety in the area, and what the area has done for performance improvement, reports Sharon A. Chinn, RN, the facilitys patient care services manager of regulations and outcomes.
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When a patient in a wheelchair needs to get from an upper floor to street level after dialysis, the elevators are inoperable.
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Case managers sometimes are confused as to what constitutes a business associate as referred to in the Health Insurance Portability
and Accountability Act (HIPAA), notes Cathy Kauffman-Nearhoof, RN, BSN, CCM, NMCC, CLNC, owner of Integrist Healthcare Consulting in Duncansville, PA.
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Whether as employees of a covered health care entity or independent business associates, case managers must ensure that they are in compliance with the privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA).
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In addition to preparing staff for unannounced surveys and ensuring continuous preparedness, you also may have looming concerns about legal disclosure related to the Joint Commission on Accreditation of Healthcare Organizations new accreditation process.
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Are you ready to add another set of core measures to your to-do list? There is no doubt that the Joint Commission on Accreditation of Healthcare Organizations new requirement for gathering data on an additional set of performance measures, effective January 2004, will increase your workload significantly.
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Its every quality managers worst nightmare: Your facility is the lead story on tonights news because the wrong person was operated on. These days, if you operate on the wrong patient or do the wrong procedure, youre going to be on the front page of the newspaper, warns DeNene G. Cofield, RN, BSN, CNOR, administrative director of surgical services at Medical Center East in Birmingham, AL.
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Long hours and steady salaries are current trends for health care quality managers, according to the latest Hospital Peer Review Salary Survey. Although opportunities abound for todays quality professionals, you may need additional skills to reap the benefits, say leaders in the field.
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In response to recommendations from the Ameri-can Heart Association (AHA), in 1999 the Joint Commission on Accreditation of Healthcare Organizations added a requirement for review of cardiopulmonary resuscitation (CPR) to the hospital performance improvement standard.