Hospital Management
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“Warm handoffs” can reduce hospitals’ readmission rates
Newton-Wellesley Hospital in Newton, MA, improved its readmission rates through a quality improvement process that included measurements of “warm handoff” rates.
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Case managers need to connect across continuum
Case managers working together across the care continuum can improve the problem of healthcare silos.
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Try some new strategies for motivating clients
Case managers can improve client motivation through strategies that include learning what is important to them and breaking up their overall goal into bite-sized steps.
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A glimpse inside the incubator: Creating new CM outcomes tool
Case management work increasingly is being measured, but the big issue is finding tools for effective measurement of CM outcomes.
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Hospital-acquired conditions decreasing, says HHS report
A recent report from the Department of Health and Human Services indicates that an estimated 87,000 fewer patients died in hospitals and nearly $20 billion in healthcare costs were saved as a result of a reduction in hospital-acquired conditions from 2010 to 2014.
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Readmissions are focus of Joint Commission resources
The Joint Commission has developed two new resources to help healthcare providers in their efforts to reduce patient readmissions and improve the discharge process. The resources are a new Speak Up campaign for providers and organizations to educate patients, including an infographic, animated video, and podcast; and a Quick Safety newsletter for healthcare professionals that includes suggested actions for improving transitions.
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Discharge planning proposed rule focuses on patient preferences
The Centers for Medicare & Medicaid Services has proposed to revise the discharge planning requirements that hospitals, including long-term care hospitals and inpatient rehabilitation facilities, critical access hospitals, and home health agencies, must meet in order to participate in the Medicare and Medicaid programs.
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NPSF says patient safety still a serious concern
Fifteen years after the Institute of Medicine brought public attention to the issue of medical errors and adverse events, patient safety concerns remain a serious public health issue that must be tackled with a more pervasive response, according to a report released recently by the National Patient Safety Foundation in Boston.
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App lets patients check urgent wait times before leaving home
Mobile apps seem to be all the rage in healthcare these days, and Renown Health in Reno, NV, is offering patients access to a host of information on the go. One of the most popular features allows patients to check the wait time at different urgent care centers before deciding which one to use. The app also allows patients to run errands or wait elsewhere until being notified that they are about to be called.
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Uniformity of uniforms one way to improve patient experience
In addition to developing an app that offers no-hassle refunds to unsatisfied patients, Geisinger Health System in Danville, PA, is taking other steps to improve the patient experience.