Hospital Management
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Did registrar warn patient about long ED wait time? It could violate EMTALA
“You are welcome to wait, but it may take the doctor several hours to get to you. We won’t be nearly this busy in the morning!”
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Lessons learned from unscheduled downtime — Data inaccessible for up to 10 days
During Hurricane Katrina, all organizations in the area had “tremendous challenges” with registration, says Stacy Calvaruso, CHAM, system director of patient access for LCMC Health in New Orleans.
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Cyberattack Would be a Disaster for Access
What if a cyberattack forces registrars to revert to paper processes for days?
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Worker psych hospital death prompts action
A California state psychiatric hospital improved the personal security systems for its staff members and revamped how it assesses potentially violent patients, five years after a technician was killed on the hospital grounds by a patient.
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Bullying entrenched, but more speaking out
As outlined by a nursing leader and work culture expert, bullying is a major reason 60% of new nurses quit their first job within six months.
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Healthcare violence now a public health issue
It’s time to view violence against healthcare workers as a public health problem, not just another in a long list of occupational hazards, says the lead author of new study on the issue.
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Report: Train sitters upon hire, and annually
A report by a hospital security association created guidelines for the health and safety of healthcare sitters and patients.
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Patient sitters’ disturbing, firsthand encounters
A recently published study that included numerous focus groups and interviews with healthcare “sitters” documented a number of firsthand accounts of disturbing and violent patient encounters.
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Patient ‘sitters’ at high risk of violence, physical threats
A landmark new study found that 76% of patient sitters experienced at least one event of patient threats and violence in the prior year.
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Utilization review process calls for assessing patients at every point of entry
Dartmouth-Hitchcock Medical Center in Lebanon, NH, reviews every patient at every point of access to make sure that they are placed in the correct status.