Hospital Management
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USP Issues New Hazardous Drug Standard
The United States Pharmacopeial Convention published a new standard on hazardous drugs in healthcare this year, establishing a more than two-year moratorium to allow time for adoption by healthcare facilities.
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NIOSH Emphasizing Hazards of Oncology Drugs
Despite longstanding guidelines on the hazards of antineoplastic drugs used primarily in chemotherapy, public health officials are concerned that healthcare workers are still inadequately protected from these known or suspected carcinogens.
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OSHA: Surgical Smoke ‘Hazardous,’ but HCWs Must Report to Stir Action
A common theme in the call to protect healthcare workers from surgical smoke is the lack of enforcement by OSHA.
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NIOSH: Healthcare Workers Still Face Surgical Smoke Hazards
A study in press for publication by the National Institute of Occupational Safety and Health reports that, despite longstanding hazard warnings, healthcare workers are still frequently exposed to toxic smoke and plumes created by burning tissue during laser surgery and electrosurgery.
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Oregon Hospitals Offer Cost Estimates Within Three Days
The Oregon Association of Hospitals and Health Systems in Lake Oswego announced that every Oregon hospital can provide a cost estimate for hospital services for a scheduled procedure within three business days.
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3 Top Ways to Boost Morale
Frequent voluntary turnover has a negative impact on employee morale, productivity, and company revenue, warns Rosie Avila Reeve, a patient access scheduler at Tucson (AZ) Medical Center.
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Access Leaders Share Proven Morale Boosters — Make Your Department Irresistible to Employees
At Howard County General Hospital in Columbia, MD, the patient access department’s turnover rates remain too high, Carole L. Sraver, director of patient access, acknowledges.
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Easy Ways to Get Registrars to ‘Engage’
Stephanie Colwell, MBA, CHAA, patient access manager at South Seminole Hospital in Longwood, FL, sets out to learn what motivates individual employees. Next, Colwell helps them achieve their career goals.
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How ‘Engaged’ Are Your Registrars, Really? Face-To-Face Conversations Say More Than Surveys
At Boston-based Tufts Medical Center, an organization-wide survey on employee engagement is conducted every three years. The information assesses how enthusiastic and involved people are with their jobs, but its usefulness to patient access leaders is somewhat limited.
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Give Employees ‘Face Time’ With Your CEO
Most registrars have never met hospital higher-ups personally. This meeting might be just the thing they need to feel more connected to the organization.