Hospital Management
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Cloud Service Providers Still Are Business Associates, According to Office for Civil Rights
The role of cloud service providers in relation to HIPAA was somewhat unclear because the rule was not written to include them specifically, and one could argue that they have no access.
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Rude, Disrespectful Employees Create Tension Across Departments
Establishing good working relationships is not always easy.
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Watch for These Encouraging Signs When Identifying Future Leaders
Taking initiative, putting coaching to good use among key traits.
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MACRA Going to Change Patient Access Processes ‘Tremendously’
Much work remains, and patient access departments must be proactive to stay ahead of the curve.
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Dig Deeper on Patient’s Insurance, or Face a Surge in Claims Denials
At one facility, about 30% of the department’s claims denials have a root cause of incomplete or inaccurate registration.
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CMS Publishes Final Rule About New Medicare Payment Methodology
CMS recently has published its final rule about the new Medicare payment methodology for physician services under Medicare Part B or the Quality Payment Program.
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Research Suggests Importance of Assessing Patients’ Frailty, Pre-Surgery
A new study finds that patients who are referred for surgery are often frail or at risk of frailty, suggesting frailty is under-recognized, and more surgical patients could be screened for the condition.1
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Questions from Readers About Competing for New Staff, Medicare Certification
One of the most requested columns I do is take real-time questions from staff members in hospitals and ASC facilities and put my responses to them here – for all to read. I get many so many emails after each time I do this from readers who say, “That is exactly what we are going through!” or, “We have the same questions!” That encourages me to do more! As always, feel free to email me any questions you have – if it has wide appeal, I will add it to the list to share with others. And, as always, your questions are 100% confidential!
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Adopt Latest Standards for Cleaning Flexible Endoscopes
The Society of Gastroenterology Nurses and Associates (SGNA) Inc. of Chicago, recently published revised infection prevention standards pertaining to flexible endoscopes, which should be a reminder to surgery centers that they need to assess their own practices and make changes as needed.
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Renewal Room Gives Staff Quick Peace of Mind
The Cancer Treatment Centers of America in Zion, IL, has made wellness and a holistic approach to staff and patients so much a part of its culture that its created what it calls several “renewal rooms.”