Hospital Management
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If There’s a Lack of Engagement, Try Creating a Patient Access Council
Staff wanted recognition, communication, and challenges.
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EDs Dread Questions About Cost of Care
New process connects patients and financial counselors.
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Patient Access Staff Working from Home Becomes Winning Strategy
Leaders report improved productivity, higher employee satisfaction.
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Here are Some Sample Items From New HFAP Requirements
HFAP has released new environmental rules in its accreditation requirements for ASCs.
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HFAP Changes Standards After Updated Life Safety Code Rules
ASCs must meet environmental safety standards, but they do not always put the most knowledgeable people in charge of this task, which could result in a big mistake.
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Ready for That Survey? Here are Some Helpful Tips
Here’s what everyone about to be surveyed has in common: Fear.
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Message to Surgery Industry: Here Are the Things I Notice
I have worked in the surgery industry for four decades and during that time, I have noticed things that perhaps others have not. The following are some of my observations, with which you may or may not agree.
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Revisit Staff’s Hand Hygiene to Address Infection Control
Take May 5 — World Hand Hygiene Day — to make sure infection control and hand hygiene rules and practices are up to date, incorporating both regulatory and advisory guidelines.
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Create Sound Financial Plan to Carry ASC Through 2017
Strategic planning is a little-recognized talent that surgery centers should develop if they hope to achieve their goals and prepare for future growth.
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Study Data Before Making Workflow or Productivity Changes
The first step to improving efficiency and productivity is to collect metrics and employee workflow habits.