Hospital Management
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Lab Result Phone Alerts Mean Faster Discharge
Critical lab results can be delivered sooner and patients can be discharged more quickly by delivering lab results immediately to physicians’ smartphones, according to recent research.
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Failed Lab Result Deliveries Result in Payouts
Data from The Doctors Company illustrate malpractice cases from 2011 to 2016 in which a failure or delaying in reporting findings of lab results was a contributing factor.
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Ensure Lab Results Don’t Go Overlooked
Errors related to poor handling of lab results are a well-known patient safety risk, but risk managers should not assume their physicians and staff follow the proper policies and procedures to avoid liability.
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Stanford Approach Helps Avoid Huge Verdict
This case study shows the use of the Decision Analysis Reserve and Trial Strategy tool, a structured reserve-setting process created by The Risk Authority Stanford.
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Use Algorithm to Determine Better Med/Mal Reserves
Setting case reserves for medical malpractice cases is a challenge that requires a mixture of data, experience, wisdom, and a good bit of guesswork. The accuracy of that calculation often is attributed to the risk manager, and that can be detrimental when reality doesn’t match the prediction.
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Be Proactive, Not Reactive, With Patient Access Training
This article includes strategies to make patient access training more effective.
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Online Modules Cut 2 Weeks of Patient Access Training
New patient access employees’ training was cut by two weeks with expanded use of online training modules.
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What Do Registrars Do All Day? Many in Hospital Have No Idea
Clinicians and other hospital departments often lack even a basic understanding of the patient access role. At times, this leads to disrespectful attitudes. This article provides suggestions for improving interdepartmental relationships.
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Incorrect or Incomplete MSPQ? Either Way, It’s Lost Revenue
Incomplete or inaccurate completion of the Medicare Secondary Payer questionnaire causes significant problems for the revenue cycle.
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Is Imaging Test Needed ‘Stat?’ Don’t Risk ‘No Auth’ Denial
Payers increasingly are denying claims for “stat” imaging because of no authorization. This article describes practices that can help avoid problems.