Hospital Management
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Hurricane Harvey Was a Disaster Preparedness Test for Case Managers
After Hurricane Harvey struck Texas, leaving Houston underwater, case management leaders at area healthcare organizations found it challenging to locate all of their employees to ensure their safety.
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CMS Issues Text Message Guidance
CMS has issued clarification of its position regarding the use of text messaging with patient information between providers, saying it is “permissible if accomplished through a secure platform.”
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JAHF Age-friendly Initiative Showing Results
The John A. Hartford Foundation's Age-Friendly Health System initiative seeks to improve care transitions and the way episodes of care are addressed for an aging population. -
Move to Fewer and Better Measures, Physicians Say
Existing quality measures should be winnowed down from several hundred to two dozen. -
Streamlining Metrics Helps With ‘Measurement Mania’
Quality metrics should be streamlined to focus only on those that truly affect patient care. -
Patient Engagement, Net Promoter Scores Increased With Feedback
Improving patient feedback can dramatically increase engagement levels with caregivers and decrease turnover, leading to an overall improvement in the quality of care, one hospital reports. -
Focus on QAPI Helps Hospital Overcome Bad Survey
A poor accreditation survey is bad news for any hospital, but with the right approach it can be the beginning of systematic improvements that improve quality throughout the organization. -
HIPAA Restricts Some Photography, but Not All
Photography in healthcare settings is difficult to control but could lead to HIPAA violations if not monitored. How much one should try to control people taking pictures and video can be difficult to determine.
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HIPAA Allows Choice in Password Security, But Use Caution
Password security for electronic protected health information is a fundamental part of any HIPAA compliance program, but there is no one right way. HIPAA allows a great deal of choice in how to secure data with passwords, but one must choose carefully to ensure the information is protected from both casual snooping and sophisticated hacking.
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Patient Access Now Dealing With Vendors Instead of Payers
Some payers are now outsourcing the authorization process to third-party vendors for high-tech radiology, infusion, or radiation oncology, which further complicates an already-difficult task for patient access.