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Hospital Management

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  • How to Fight Denials

    Case managers do not have to settle for denials. In fact, they can use their skills to overturn denials. There are certain tactics that can help in this process, and some case management professionals even specialize in this.

  • Solving Transportation Problems Improves Hospital’s Efficiency

    Health systems that work to improve social determinants of health, including transportation, may find their actions improve patient care and follow-up, discharge, and throughput efficiency. For example, UCSF Health found case managers could more easily plan discharges and turn over beds once they solved the issue of finding rides home for clients without family or social support.

  • Offering Transportation Services Is a No-Brainer for Some Health Systems

    Case managers are logistical artists when it comes to helping patients handle care needs during hospitalization and transitions after discharge. But things can get out of control when patients leave the hospital, and transportation is a top obstacle to patients receiving necessary care in the community.

  • Long COVID May Linger in Patients for Months or Years

    The COVID-19 pandemic may be waning, but its effects continue as many patients experience long-term symptoms, including fatigue, brain fog, and other problems. Healthcare providers across the continuum may see these patients for months — and possibly for years.

  • Long COVID Hits Healthcare Workers

    A Government Accountability Office report estimates long COVID has “potentially affected up to 23 million Americans, pushing an estimated 1 million people out of work.” This population is a moving target — at any given time, some may be clearing it while others are just starting to succumb to its spiderweb of symptoms. Some have experienced long COVID since the beginning of the pandemic, and their return to baseline health is in question.

  • Meet Lynda Enos: The Occupational Health Master

    Lynda Enos is a Certified Professional Ergonomist and an occupational health expert. Hospital Employee Heath spoke with Enos between her many speaking engagements and consulting work.

  • Wash Your Hands to Prevent Patient Deaths

    Healthcare workers generally self-report hand hygiene compliance at much higher levels than the observers watching them. In one Japanese study, healthcare workers reported a handwashing average of 77% before touching a patient. Shockingly, the actual compliance tracked by observers was 12%.

  • Harsh Criticism for New Report on ED Diagnostic Errors

    New research that might have injected renewed vigor into improving diagnostic performance in the ED has instead prompted much uproar. In the emergency medicine community, that discussion has been overshadowed by biting criticism about the data and the methodologies investigators used to reach their conclusions — and what some are calling unfair blame placed at the feet of emergency providers.

  • Plaintiff Can Pursue Alternate Liability in Claim of Missed Cancer

    This case is a lesson in the difference between joint and successive tortfeasors. A physician’s potential liability may be determined by this distinction.

  • Malpractice During Cardiac Catheterization Results in Death, $4.36 Million Verdict

    This case highlights both the direct and indirect liability in a medical malpractice action, particularly where the negligent acts are performed by an employee. Here, the principal issue is whether the surgeon failed to exercise reasonable care and diligence in performing the cardiac catheterization procedures, and whether said failure caused the patient’s death.