Hospital Management
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Collections More Than Doubled While Satisfaction Scores Remained High
Improved communication and better training keep staffers at one Florida ED on top of their game.
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New ‘Office Tech’ Role Assists Registration Team
An office tech can handle certain duties, which allows registrars to focus on completing registrations and collecting from patients.
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Early Financial Screening Could Improve Access to Mental Health Services
Access to mental health services is a concern for many healthcare organizations, and was identified recently as a top priority at San Diego-based Sharp HealthCare. Patient access and clinical leaders worked together to address this important issue.
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For Employees, CHAA Means 5% Raise, New Title
A promotion and a salary increase happen immediately after employees obtain their Certified Healthcare Access Associate certification at Greater Baltimore (MD) Medical Center.
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Patient Access to See More Affordable Health Plans, Possible Higher Liability
Insurers and states will soon have flexibility to offer more affordable health plans — but there are significant implications for patient access.
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New Certification Program Offered for ASC Infection Preventionists
The Board of Ambulatory Surgery Certification has created a new certification program for infection preventionists who work in ASCs.
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Peek Behind the Curtain into Compliance Problem Areas
Surgery centers can expect more challenging survey findings in the next few years as Life Safety Code and other regulatory changes take effect, one surveyor predicts.
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Preparing for Joint Commission Survey Requires Chapter-and-verse Best Practices
If there’s one guiding philosophy for surgery centers undergoing accreditation to follow, it is this: It takes teamwork.
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New Jersey Surgery Centers Face Major Changes This Year
New Jersey’s new law about ASCs might change the state’s ASC landscape as hundreds of registered (but unlicensed) ASCs must decide whether they will apply for licensure by January 2019. If they do not apply, they may have to close their surgery operations or sell their companies.
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Patient Collection at the Door
Calculating patient responsibility is complex and time-consuming. One solution is to load a facility’s payer contracts into a cloud-based software tool that can manage any type of payer arrangement.