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Several perennial worries of risk managers are under consideration by the Joint Commission on Accreditation of Healthcare Organizations as new National Patient Safety Goals for 2005, and experts in two of the hottest topics harm from patient falls and the risk of surgical fires say you should assess your efforts in these areas now.
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The parents of a newborn baby retained a home health agency to provide in-home child care. The agency failed to follow its screening procedures when selecting the nurses aide and overlooked her history of drug abuse and theft. This case presents a classic illustration of why it is absolutely imperative that an organization follow the rules, especially when it was the organization itself that wrote the rules, states Ellen Barton, JD, CPCU, a risk management consultant in Phoenix, MD.
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Living wills dont work and waste your time when you promote them to patients, according to researchers at the University of Michigan in Ann Arbor.
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When Steve Dawson, PT, was first approached with the idea of teletherapy four years ago, he had to laugh. Providing therapy services over a videophone to a patient in a remote location went against the very grain of his profession.
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In a quest to meet the growing need for disease management programs to demonstrate their effectiveness, a group of industry stakeholders has come up with a set of processes that can be used to show the outcomes of disease management.
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A sophisticated technology system helps the 2,400 case managers at Intracorp coordinate the care of nearly 2 million people each year and helps the company track outcomes information.
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Its not unusual for a care manager in Horizon NJ, Healths Care Coordination Unit (CCU) to get a thank-you note or a telephone call from a member or their relative enrolled in the managed care organizations program for publicly insured members with special needs.
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As employers contract with multiple vendors to get best-in-class health care services, an employee may have a medical plan managed by a managed care organization, disease management programs handled by a number of specialty vendors, and a pharmacy plan managed by another company. Thats one of the reasons why CIGNA HealthCare began its Health Advisor Program in January as a way to assist employees and their families in navigating the health care system.