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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) has released its 2005 National Patient Safety Goals that will apply specifically to hospitals.
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Arranging care for uninsured and underinsured patients has become more complicated in the past four or five years, says Jennifer DeCamp, MSW, LSW, a social worker at Swedish Covenant Hospital in Chicago.
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Merging the case management department with the quality department is the best thing weve ever done, says Sharon Simmons, CRNP, MSN, CNOR, director of clinical excellence for St. Vincents Hospital in Birmingham, AL. Combining the departments has resulted in a tremendous improvement in quality of care as well as improved outcomes, she adds.
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Six in 10 emergency physicians surveyed report the increase in psychiatric patients is negatively affecting access to emergency medical care for all patients, causing longer wait times, fueling patient frustration, limiting the availability of hospital staff, and decreasing the number of available ED beds.
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Many of the new skills ED managers can use to oversee their departments more effectively and engender more fruitful relationships with upper management are offered in a new continuing medical education course from the Dallas-based American College of Emergency Physicians (ACEP) the Emergency Department Directors Academy (EDDA).
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Three or four years ago, St. Johns Health Center in Santa Monica, CA, would typically receive one letter every week or two complaining about some aspect of care in the ED; perhaps once a month, it might get a letter complimenting that service. Today, We get one letter a week complimenting the staff, and I mean a great letter, says Russ Kino, MD, FACEP, FACEM, medical director of emergency services.
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Qualifications & Major Responsibilities/Functions
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The Centers for Medicare & Medicaid Services (CMS) has unveiled a new program to provide $1 billion over four years to help hospitals and other providers recoup the costs of providing needed medical care to uninsured patients who cannot pay their hospital bills regardless of the patients citizenship status.