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Several key innovations contributed to the success of the Wipe Out Waiting (WOW) initiative in the emergency department (ED) of Paradise Valley Hospital in National City, CA, part of the Adventist Health System.
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Aligning with the health care customer service model of the Studer Group whose Road Map to Excellence is guided by five pillars: service, quality, people, finance, and growth was a natural fit for Providence Health System, says Patricia Weygandt, manager of access services at Providence Milwaukie (OR), one of three system hospitals in the Portland area.
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Health care organizations are discovering, as many industries have already learned, that thriving even surviving in a competitive marketplace means concentrating their talent and experience on what they do best, and offloading noncore services and administrative functions to vendors who can do them better, faster, and cheaper.
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CMS makes change to critical access rule; NPI final rule released by CMS; Study: Providers getting better terms
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If youre looking for opportunities to enhance your case management career, consider becoming a case management expert witness. As case management comes under closer scrutiny in the legal system, there are more opportunities for case managers to be called on to speak on standards of practice, ethics, and other issues.
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Drawing on its 30 years of experience in employee assistance programs, CIGNA Behavioral Health has begun a new Student Assistance Program to help students adjust to life on a college campus and cope with common behavioral health concerns such as stress, depression, suicide, and alcohol and substance abuse.
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Michigan hospitals track bioterror; Nursing organization adopts 2004 platforms.
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African-American and low-income U.S. residents are more likely to die from cancer, less likely to be insured, and less likely to have usual sources of health care than white and higher-income Americans, recent reports from the U.S. Department of Health and Human Services indicate.
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Public health officials should carefully evaluate the reasons for low rates of participation of health care workers in Phase 1 of the federal Smallpox Preparedness Plan before expanding the vaccination campaign if they hope to preserve the publics trust in vaccination campaigns as a viable public health measure, a group of ethicists from the University of Pennsylvania warn.
