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While health care facility surge capacity is the prime concern of ED managers, it is also important for them to interface with community officials both before and after a major disastrous event.
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The IRB at Oakwood Healthcare System in Dearborn, MI, reviews protocols for four hospitals, including protocols written by masters level, doctoral level, nursing students, and the 150-plus residents.
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Whether an IRBs protocol volume is small, medium, or large, its not easy to decide whether to have the entire board read every page in a protocol submission or have a primary and/or secondary reviewer system in which point people take on the bulk of the work.
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ED management and staff at Fairfield Medical Center in Lancaster, OH, have improved both internal and external customer satisfaction by instituting a system of daily satisfaction surveys. Patient satisfaction is now at 95%, and physician satisfaction is above 90%, when they had both been at about 80% to 85%.
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In this first part of a two-part series on benchmarking, we tell you about two hospitals that achieved dramatic reductions in length of stay (LOS). Next month, we discuss how to speed up admissions by addressing virtual capacity issues with the entire hospital.)
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One of the key challenges for ED managers when faced with a communitywide health crisis be it terrorism, infectious disease, or natural disaster is surge capacity.
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In this special package on responding to unexpected events, we take a look at how ED managers should plan for disasters natural or otherwise that can stretch your resources and your nerves beyond their normal limits. We consider the challenge of treating patients when there is no longer an ED, as was the case at one hospital after Hurricane Charley.
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While the mapping of the human genome provided scientists with a blueprint for understanding disease, Swedish researchers are trying to take the knowledge one step further, with the human proteome.
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