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Denver Health Medical Center is being sued by a patient who claims that two hospital workers took a photograph of his genitals while he lay unconscious in their ED last February. Could a hospital be held liable for such accusations?
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At Cincinnati Childrens Hospital Medical Center, for example, several years of ongoing meetings with community physicians created awareness of how the facilitys ED handled transfers. It also engendered valuable interpersonal relationships among medical professionals, while the facility improved communications through centralized phone and computer transfer capabilities.
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Pediatrics program just the beginning of safety overhaul; Duke identifies corrective plan of action for patient safety
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Risk managers often look at the emergency department as a little like a container of potato salad left out in the sun. Its a Petri dish for all the terrible things that can happen in your hospital, says one expert. That attitude has some basis in fact, she says, but there are specific actions you can take to reduce the risk.
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In addition to concentrating on the five conditions that lead to most ED malpractice claims, there are specific strategies you can employ to reduce the overall liability risk in that department, says Andrew S. Kaufman, JD, a partner with Kaufman, Borgeest & Ryan in New York City.
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Hospital security often suffers from complacency and poorly defined roles for the security staff, says a specialist who helps health care providers improve their programs. One of the best ways to improve your security is to make sure your officers arent misused as impromptu assistants for all manner of scut work, he says.
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If your institution is the lead story on the evening news, chances are good that it wont be for all the right reasons. Rather, youll find that the risk management department is suddenly faced with the challenge of saving the institutions reputation by saying the right thing in the right way.