Hospital Management
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Physician Stress, Frustrations Can Lead to Depression and Burnout
About half of general surgeons report experiencing burnout. Their levels of stress and frustration have reached the point where their mental health is at risk.
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More Data on Moral Distress: It Harms Nurses, Physicians, Hospitals — and Patients
A group of researchers set out to learn the most effective ways to decrease moral distress in healthcare. In the process, they discovered the toll it was taking was greater than expected.
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Eye Protection the Weak Link in PPE
Emerging evidence shows that healthcare workers may contract occupational respiratory infections through eye exposures, a risk that is underappreciated and for which eye protection is rarely worn, a healthcare epidemiologist emphasizes.
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Keep Your Eyes Peeled: Severe Forms of Conjunctivitis Spread Rapidly
Conjunctivitis is a common, relatively mild condition. But adenoviral conjunctivitis and its most severe presentation, epidemic keratoconjunctivitis, should be cause for concern for healthcare employees, experts say.
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Assessing Risk for Worker Infections
In new draft guidelines for employee health, the CDC recommends periodic risk assessments to identify and reduce infectious hazards to healthcare workers.
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CDC Drafts New Guidelines for Occupational Health
In draft guidelines expected to be finalized later this year, the CDC will better define and empower occupational health programs in hospitals and outpatient settings for the first time in 20 years.
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Patient Seen Much Sooner With ‘Fast Pass’ Scheduling
Under a new system, when an appointment is canceled or becomes available for other reasons, patients who have been marked on the waiting list are offered the open slot. Five patients are contacted simultaneously by email, text, and the patient portal. The first person to respond is booked.
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React to Volume Surges, or Face Patients’ Wrath on Satisfaction Surveys
Adding some extra seats and creating a few staff "flex" positions are two ways a Delaware healthcare system addressed sudden surges in patient volume.
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Patients Want Advance Warnings About High Out-of-pocket Costs
Patients want to avoid the surprise of unexpectedly expensive bills. For patient access, this means finding better ways to tell patients the cost of their care earlier in the process. Since patient access departments need to do so without adding full-time employees, texts, emails, and patient portals are the likely answers.
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Will Your Department Be Among the First to Text Patients?
For patient access, texting protocol is very much in the early stages. Outdated technology and multiple compliance requirements slow the adoption of texting patients on a wider scale.