-
All patient access employees in Mercy Hospital Springfield (MO)s main admitting area are required to sign a Customer Service Interaction Plan.
-
Google Glass, the eyeglass-like device that provides constant computer access, takes photographs, and streams live video, has been used during surgery at some facilities, but there have been questions about whether some uses would violate the Health Insurance Portability and Accountability Act (HIPAA).
-
-
-
Atrius Health, an alliance of six multispecialty medical groups and one home health and hospice agency, has teamed up with two health plans to jointly coordinate care for patients who are eligible for both Medicare and Medicaid benefits.
-
In a randomized controlled study by Allina Health, patients who work with lay healthcare workers called care guides were 31% more likely to meet evidence-based care goals than those who were not part of the care guide program.
-
The University of Pennsylvania Health System has found that interventions by community health workers improve outcomes and reduce hospital readmissions for at-risk patients.
-
-
The Department of Health and Human Services (HHS) Office for Civil Rights (OCR) announced that it will survey up to 1,200 covered entities and business associates to find those in need of a full HIPAA compliance audit.
-
Patient navigators, the newest members of the healthcare team, guide patients through the complex healthcare maze and help them access the resources they need to manage their health.
