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These days, access is seeing many patients who simply cannot pay what they're told they owe. In light of this reality, staff will need to be ready for some uncomfortable moments.
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What's a shared user name between friends?
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According to the Ambulatory Surgery Center Association, the economic stimulus package passed by Congress last year included several changes to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) involving privacy of patient information:
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A National Hospital Ambulatory Medical Care Survey indicates that the number of medical emergency department (ED) visits for psychiatric-related reasons jumped from 17.1 to 23.6 per 1,000 population between 1992 and 2001.
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A patient presents with a traumatic dirty wound which is not cleaned completely, and is closed by the ED physician with contaminant still present. The debris in the wound causes an infection resulting in tissue loss, which must be repaired by a plastic surgeon with an extensive skin graft.
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When contacted by the radiologist with a discrepancy, what should you do first?
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The cervical spine x-rays of a motor vehicle accident victim with a chief complaint of neck pain appear normal, but fractures are later picked up by a computed tomography (CT) scan.
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When a woman presented to an ED complaining of a migraine and requesting a narcotic injection, two nurses and a physician advised this patient she would need a ride home if she received a narcotic.
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A CT scan of your abdominal pain patient is negative for appendicitis, but the radiologist finds a cystic lesion in the kidneys.