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Tom Scaletta, MD, medical director of a high-volume community hospital in a Chicago suburb, says that his interest in calling back emergency medicine patients began a decade ago when he created and implemented programs in two high-volume EDs that he directed. "I staffed the position with dedicated clerks who attempted to reach every discharged patient," he says.
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During past medical malpractice crises, many states established "patient compensation funds" to provide accessible and affordable medical liability insurance to health care providers.
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The string of wrong-site errors at Rhode Island hospital may be attention-getting, but the hospital is not the only one experiencing this never event. An identification error led to a pregnant woman undergoing a CT scan intended for another patient at Banner Thunderbird Medical Center in Glendale, AZ, which is now prompting litigation.
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Lean management is a big trend in the business world these days, including the health care arena, but risk managers may assume that the "lean" is all about budget cutting and belt tightening. Not at all, say the experts in this strategy and the health care providers who are using it.
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News: A man with a history of suicidal ideation was involuntarily admitted to the hospital. The next day, the man was transferred to an acute care psychiatric facility and placed on 15-minute observation status by the on-call physician.
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With so much focus on health care these days reform, malpractice, and never events on everyone's mind risk managers are uniquely situated to influence the debate and display their value to employers.
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The economy may be struggling, but Healthcare Risk Management's Salary Survey indicates that income for health care risk managers is generally on the upswing.
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When the same "never event" happens five times in two years at the same hospital, something is terribly wrong. Risk managers and patient safety experts are aghast at the reports coming from Rhode Island's largest hospital and wondering what it means about the culture of that institution and the state of patient safety efforts across the country
