Hospital Management
RSSArticles
-
For ‘Savvy’ Registrars, Transparency Part of Narrative
Patient access employees interact with patients often for routine inquires, to schedule appointments, and at the time of registration. For each encounter, price transparency is part of the focus at Oklahoma City-based Integris Health.
-
Educate Registrars Well; In Turn, They Will Teach Patients
When a man found a surprise bill for more than $5,000 in his mailbox weeks after successful surgery, he did not have to wonder who to call and complain to. After all, he was on the hospital’s patient and family advisory committee.
-
What Is Coinsurance? Many Have No Clue
Many people do not understand the meaning of basic terms such as “copay” or “deductible.” This soon becomes apparent when registrars try to talk to patients about their bills. Patient access employees need two things to talk about money with patients: empathy and training.
-
More Transparency Coming Soon; Posting of Contracted Prices Possible
The new requirement to post charges online is only the first step of an ongoing process, according to CMS. Simply posting prices online is not enough; patients need the right information at the right time.
-
Some Who Pay Chargemaster Prices Are Suing
Often, chargemaster prices do not reflect the amount patients actually pay for services rendered. Now, some consumers are using the legal system to get to the bottom of the issue.
-
Posted Prices: For Revenue Cycle, Headaches — and Opportunity
Posting charges for hospital services online, as hospitals are now required, sounds like a fairly simple job for IT. The aftermath is what is complicated.
-
American Healthcare Worker Exposed to Ebola Discharged
The unidentified worker never developed Ebola but was exposed while delivering care in the ongoing outbreak in the Democratic Republic of Congo.
-
OSHA Surprise Inspections on Illness and Injury Reports
Effective until mid-October 2019, the OSHA Site-Specific Targeting program may trigger inspections of injury and illness electronic data submitted by employers.
-
Two-Thirds of EMS Workers Have Been Attacked on Job
In the United States, EMS workers’ risk of violence is 22-times higher than the average risk faced by all workers.
-
‘Futile’ Care and a Desire to Leave Medicine
Providing potentially unnecessary or ineffective care for patients near the end of life can contribute to feelings of futility and burnout and a desire to leave the medical profession, researchers found.