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When the situation warrants it, The Joint Commission will re-visit a topic that it previously has covered in a Sentinel Event Alert to look at it from a different point of view.
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The debate has been simmering for a while, but it came to a boil recently when the American Academy of Family Physicians (AAFP) threw down the gauntlet with its recent position paper,
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Something had to give. After several years of stagnation or even decline in compensation for ED managers, salaries have begun to improve, according to the 2010 ED Management Salary Survey.
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A true test of the success of a process improvement initiative is whether the results can be sustained, and the ED at Hudson Valley Hospital Center in Cortlandt Manor, NY, has just celebrated the fifth anniversary of its "no wait" process. Most patients skip the waiting room entirely and go right to registration, and then to triage.
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[Editor's note: ED Management awards the "Gold Star" to ED teams that go above and beyond the expected to dramatically improve performance through unique and creative approaches. To nominate your ED or another one for a Gold Star, contact Joy Daughtery Dickinson, senior managing editor, at
[email protected].]
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The Rhode Island Department of Health is fining Rhode Island Hospital in Providence $300,000 for what the state says is a pattern of significant surgical errors.
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The ruling in Selective Insurance Company v Hudson East Pain Management, Docket No. A-0433-09T1, makes clear that health care providers can sometimes say no when insurers demand records.
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The Appellate Division of New Jersey has delivered a resounding victory to the provider community, protecting them from endless and harassing requests for confidential business information while "investigating" whether providers should receive payment for services.
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As good as metrics and dashboards can be for a risk management program, they can bring legal risks if not handled properly, cautions Ari Markenson, JD, MPH, an attorney with the law firm of Benesch Friedlander Coplan & Aronoff in White Plains, NY.