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When a 57-year-old man walked into the emergency department (ED) at North Broward Medical Center in Fort Lauderdale, FL, with slurred speech and left facial drooping, his wife told nurses that the symptoms had started about 30 minutes earlier. We immediately assumed the worst case scenario: that it was a stroke, says Sharon S. Cohen, RN, MSN, CEN, CCRN, trauma clinical nurse specialist.
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Brown County General Hospital more than doubled its upfront cash collections over the past year by offering incentives to both registrars and their bosses, says Barb Dailey, patient access director at the Georgetown, OH, facility.
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Its been more than a decade since Lehigh Valley Hospital and Health Network in Allentown, PA, took its discharge planning and utilization management functions and created a resource utilization department with a single director, says Susan Lawrence, MS, CPHQ, administrator of quality and case management.
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When patients at a busy emergency department (ED) are referred to a clinic for specialty care, they may fall through the cracks if no one follows up.
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The Agency for Healthcare Research and Quality (AHRQ) has launched a web-based National Quality Measures Clearinghouse (NQMC) designed to be a one-stop shop for hospitals, physicians, health plans, and others interested in quality measures.
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An asthma pathway was implemented at Childrens Hospitals and Clinics in Minneapolis because this chronic disease is the No. 1 hospital admission.
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When Donna Madlener agreed to lead the revenue enhancement committee for the James Cancer Hospital, which is part of The Ohio State University Health System (OSUHS) in Columbus, she signed on for a unique experience that went to the heart of such issues as financial responsibility and internal customer service.
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Information technology (IT) has brought many changes to the job of the hospital case manager, but does that mean that IT always is beneficial?
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When the privacy regulations under the Health Insurance Portability and Accountability Act (HIPAA) of 1996 went into effect on April 14, they probably didnt mandate changing anything that you as a hospital case manager have been doing for years, says Sara Kraus, JD, an attorney practicing in the health care department of Proskauer Rose LLP in New York City.