Hospital Management
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HHS Warns of Advanced Persistent Threats, Zero-Day Exploits
The Department of Health and Human Services Office for Civil Rights is warning about the threat to healthcare organizations from advanced persistent threats and zero-day exploits.
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Hospital Apologizes to Patients Videotaped in Gynecological Procedures
The hospital had been trying to catch someone who was stealing drugs from anesthesia carts on the surgical unit, and the motion-activated cameras inadvertently recorded women during clinical care in three operating rooms.
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Cryptojacking Among Latest Cyberthreats for Healthcare
New threats are emerging in cybersecurity. One risk for healthcare organizations involves using the victim’s computing power.
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CRNAs Manage Risk Through Improved Consent, Documentation
Certified registered nurse anesthetists face liability risks unique to their profession, and risk managers can assist them by reminding them of the potential pitfalls in their work and the best ways to minimize their exposure.
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Use Claims Analysis to Find Actionable Data, Not Just Global Data
Closed claims analyses can have limitations when recommending improved practices for clinicians. Strive for actionable information rather than global data.
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Notorious Nurse Arrest Still Causes Subpoena Worries
The case drew attention to hospital policies and procedures regarding subpoenas and other demands from law enforcement, particularly how frontline clinicians can be left on their own to refuse police officers.
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Subpoenas Require Response Plan, Staff Education on Proper Steps
Hospitals and health systems receive many subpoenas demanding information or the appearance of individuals in a legal matter, and it is easy to lose sight of how important it is to respond appropriately. Improperly responding to a subpoena can result in legal difficulties and damage the outcome of the related litigation.
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Leapfrog Group Finds Hospitals Implementing Safety Systems but Not Fully Utilizing
A majority of hospitals are meeting the standards for computerized physician order entry set by the The Leapfrog Group, based in Washington, DC, according to a recent report from the group. -
Net Promoter Scores Used to Address Patient Satisfaction, Quality
A healthcare organization is finding success with using a measure of customer satisfaction to drive quality improvement. -
Press Ganey Finds Higher Engagement Tied to Better Outcomes
Having healthcare employees who are more engaged with their jobs leads to better quality scores, according to Press Ganey’s recent 2019 Strategic Insights white paper, “Accelerating Transformation: Translating Strategy into Action.”