Hospital Management
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Research Highlights Disparate Outcomes for Black Surgery Patients
Surgeons and other healthcare professionals carry biases they might not acknowledge, which can contribute to racial disparities. Numerous studies in recent years highlighted differences between black and white surgery patients. Investigators have researched different surgeries as well as patients’ outcomes and access. They all came to the same conclusion: Black patients fare worse.
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AORN Offers Perioperative Nurses Guidance on COVID-19
For perioperative nurses working through the COVID-19 crisis, the message is simple: “Do what you do best: Remain calm, and take care of the problem."
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COVID-19 Pandemic Closes Many Surgery Centers
The COVID-19 pandemic has led many surgery centers to close and surgeons to put off elective surgeries. Several professional associations have released guidelines to help the industry figure out where to go from here.
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Financial Counseling During COVID-19: Mix of Old School, New Tech
Registrars working remotely still have to carry out regular duties, which calls for using some old and new tricks alike.
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Revamped ED Registration for COVID-19: ‘All Hands on Deck’
A detailed look at how registrars can help busy emergency department workers intake COVID-19 patients.
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Registration Areas with Low Volumes: ‘Great Deal of Down Time’
At some facilities, registrars may have little to work on during the COVID-19 crisis. Instead of intaking patients for elective procedures or collecting copays, these staffers are finding other ways to contribute.
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Flexible Shifts Smooth Sudden Transition to Remote Work
Hospital registration has suddenly moved from face-to-face encounters that happen right when the patient presents, to a work queue-based task handled remotely.
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Revenue Cycle at Forefront of Organizational Changes
At hospitals across the United States, administrators had to quickly create effective processes to separate COVID-19 patients from other patients. Revenue cycle leaders have been closely involved in this.
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Registrars Redeployed to Cover Overwhelmed EDs
Facilities are shuffling staff to relieve emergency department staff trying to keep up with COVID-19 triage.
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For Patient Access, COVID-19 Means ‘New Normal Every Day’
Countless news stories are reporting on what clinicians are facing in overwhelmed emergency departments and intensive care units during the COVID-19 pandemic. However, few people realize what is going on behind the scenes in patient access.