Hospital Management
RSSArticles
-
Training is key to pre-service center
-
Find better fit for struggling collectors
-
It’s time to revamp your career ladder!
Patient access leaders are finding the need to overhaul their existing career ladders. -
Access career ladder is new and improved
-
Put a stop to inconsistency!
If a patient continually encounters different processes throughout your organization for scheduling, registration and check-in, he or she is very likely to become frustrated. -
Put physician orders at your fingertips
The patient access areas at The University of Tennessee Medical Center in Knoxville reached a goal to have all physician orders complete and available at the time the patient presents for services. -
Abandoned calls cut from 13% to under 4%
Patient access leaders at University of Kentucky Healthcare in Lexington reduced the phone call abandonment rate from 13% to under 4%. -
In some states, most signing on to Medicaid
In several states, most of the people enrolling through new online insurance marketplaces are signing on to Medicaid. -
Hospital Access Management - Full December 1, 2013 Issue in PDF
-
Access is too often shortchanged with staffing: Justify your needs!
It is often difficult to justify additional FTEs in patient access areas, because leaders lack the ability to measure staffing needs.