Hospital Case Management
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Successful CHW Programs Are Complex and Require Meticulous Planning
Successful community health worker programs don’t just happen by magic: Providers have to plan the initiative carefully and be clear about the roles and responsibilities.
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Who Are Community Health Workers?
If your hospital doesn’t have its own community-based workers to support at-risk patients, you should research the providers in the community and what services they can offer.
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Your New Best Friend May Be a Community Health Worker
Community health workers, lay people who live in the community they serve and understand the challenges of the people who live there, can teach at-risk patients how to navigate the healthcare system, help them obtain community services, and support them in overcoming obstacles to care.
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Online Modules Cut 2 Weeks of Patient Access Training
New patient access employees’ training was cut by two weeks with expanded use of online training modules.
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Health Promotion Advocate Extends Benefits Offered to Adolescents, Young Adults
With all they have on their plates, emergency personnel generally are not enthusiastic about taking on new preventive health initiatives, but a unique program that aims to identify and respond to risky and unsafe behaviors in adolescents and young adults who present to the ED has won over both providers and staff at Boston Medical Center.
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Most Hospitals Penalized in HRRP All Five Years
CMS penalized more than half of hospitals participating in the Hospital Readmissions Reduction Program initiated by the Affordable Care Act in all five years of the program — but penalties were less common for hospitals treating the most medically complex patients, according to a recent analysis.
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Readmissions Reduced to 7.8% with Nursing Intervention at Home
Hospitals can significantly reduce readmissions with a multilayered program tailored to the needs of individual patients, according to the experience of an Arizona health system.
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Gain Skills Through Clinical Nurse Leader Program
As the healthcare system changes and roles evolve, case managers should look for opportunities like the clinical nurse leader program to gain the skills they need to succeed.
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Multipronged Initiative Cuts Readmission Rate
Lee Health, a four-hospital health system in southwest Florida, takes a multipronged approach to reducing readmission for patients with chronic conditions.
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Case Managers in All Settings Work Together in a Health Home Program
Case managers across the continuum work closely to coordinate care in New York state’s health homes, aimed at improving care for high-cost Medicaid beneficiaries.