Hospital Case Management
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Nurses Offer Advice for Case Managers to Help Frontline COVID-19 Staff
Case managers, social workers, and nurses from other areas of the hospital have been the back-up support to critical care nurses during the COVID-19 crisis. Many underwent training to assist frontline staff during COVID-19 critical care peaks. They provided help with restocking personal protective equipment, and offered emotional and mental health support.
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With PTSD, Prevention Is a Cure
Natural disasters, pandemics, and other crises can lead to more hospital staff experiencing post-traumatic stress disorder (PTSD) symptoms. Case management directors and other leaders need to screen employees for signs of PTSD and create a prevention plan.
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Case Managers Face Risk of PTSD During Pandemic
While hospitals and cities are in crisis mode, hospital nurses, physicians, case managers, and others stay focused on their daily work. But as the crisis period ends and the post-crisis period begins, they face the possibility of post-traumatic stress disorder symptoms.
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Hospitals Use Telemedicine to Limit Exposures, Preserve PPE, Guide Patients to Right Setting
In October 2019, Bergen New Bridge Medical Center in Paramus, NJ, began using telemedicine to check in with patients who are discharged from the emergency department and ensure appropriate follow-up appointments are in place. As it turns out, the timing of its implementation was fortuitous, because the hospital has been able to quickly expand its telehealth platform to help with patients who might have contracted COVID-19.
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The Case Manager’s Toolbox: The Essential Skills of an Effective Case Manager, Part 2
In this month’s Case Management Insider, we will continue our discussion of the essential skills RN case managers and social workers need. Last time, we discussed the case management process and the tools and techniques needed to be effective in assessing, planning, and managing patient care, utilization management, and discharge planning.
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Nurses, Case Managers Can Build Resilience in Difficult Times
Case management and nursing were stressful jobs before the pandemic. Now, hospital nurses are facing unimagined stressors, all setting the stage for possible emotional crises and moral distress.
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Lessons Learned: Notes from a New York COVID-19 Hotspot
In February, New York’s first COVID-19 cases were treated in Westchester County, a short train ride from Manhattan. With an analyst’s help, Westchester Medical Center worked bed optimization for the medical center’s 654 beds that included three COVID-19 patient care units: high-need intensive care unit beds, middle-need beds, and lower-need beds.
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Discharging Elderly Patients Presents Challenges in the Age of COVID-19
COVID-19 has brought new challenges to discharge planning for elderly and seriously ill patients. Long-term care facilities still are accepting patients, but they will be in quarantine the first 14 days. The case manager should consider the patient’s needs before transfer to the facility.
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Nurses, Case Managers Describe Life on the Front Lines of COVID-19
Case managers and other nurses are coping with changes in operations, home life, and job descriptions during the COVID-19 pandemic. One of the more striking changes for case managers is the physical separation between them, their patients, and patients’ families.
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Pandemic Forces Changes in Health Systems, Including Case Management
Hospital case management changed dramatically in the spring. Health systems began implementing far-reaching infection prevention measures and changed some operations to accommodate expected surges in patients with COVID-19. Social distancing is one of the most important ways to protect hospitals and public health, according to the Infectious Diseases Society of America.