Hospital Case Management
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Case Study: Small-Town Hospital Adopted Telemedicine
Two years ago, Dosher Memorial Hospital was losing one of its three hospitalists. This small-town hospital in Southport, NC, needed to fill the slot quickly, which had never been easy. Yet without that hospitalist, there would be no overnight coverage.
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CMS Relaxes Telemedicine Regulations
In the early days of the COVID-19 pandemic, hospitals received the go-ahead to expand telemedicine/telehealth services via a waiver from the Centers for Medicare & Medicaid Services. This was focused on limiting community spread of the virus, as well as reducing the exposure to other patients and staff members to slow viral spread.
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How COVID-19 Changed Hospital Telemedicine
Telemedicine was in the spotlight as the Centers for Medicare & Medicaid Services relaxed regulations that had limited application of teleservices throughout the country. Many hospitals quickly engaged telemedicine services to connect providers with patients and families. Now, with the initial surge a few months past, healthcare analysts are assessing the lessons learned.
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Case Managers Can Help Patients Improve Digital Health Literacy
Digital solutions make it easier for patients to access health information and improve their self-care, but some barriers and disparities remain. These challenges are particularly acute for older patients, some ethnic and racial minority groups, and others.
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Case Managers Help Patients Bridge the Digital Divide Before Discharge
Since the COVID-19 pandemic shut down in-person social life across the world, digital solutions in healthcare exploded in use. Healthcare providers found that some patients struggled with digital health literacy.
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The Case Manager’s Toolbox: The Essential Skills of an Effective Case Manager, Part 3
This month, we continue our discussion of the skills case managers need to perform at the highest level of quality. This issue includes information about additional communication issues and techniques that you can use to enhance your conversations with patients, families, and all members of the interdisciplinary care team.
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Group Issues Guidance on PPE Pressure Injuries
The bruised faces of healthcare workers have become a badge of courage, the price they are willing to pay for wearing respirators, masks, and other personal protective equipment (PPE) over long work shifts caring for COVID-19 patients. The National Pressure Injury Advisory Panel has issued some general guidance to help healthcare workers — with the caveat that PPE effectiveness must not be compromised.
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Keep Emergency Patients Calm in the Face of COVID-19
A dramatic dip in emergency department volume has been a concern for hospital providers across the country. People experiencing stroke, heart attack, and other serious symptoms have been avoiding hospitals, fearing coronavirus, according to reports. How can a nurse case manager calm fears in new patients? In Nashville, one nurse practitioner has been on the front lines with this situation.
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Helping COVID-19 Patients Through Recovery and Rehabilitation
For hospitalized COVID-19 patients, surviving the infection is the first major hurdle — but it may not be the last. Their recovery may involve rehabilitation, depending on complications from ventilator-related immobility or damage from blood clots. Rehabilitation facilities have updated their processes to accommodate these patients’ special needs.
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Researchers Offer Guidelines for Providing Psychological Support
Healthcare workers need psychological support during and after the pandemic as they cope with moral injury, acute stress reactions, burnout, depression, anxiety, and post-traumatic stress disorder. A group of researchers published pragmatic recommendations for organizations about how to support their workers during the COVID-19 crisis.