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Case managers and social workers have to look for creative solutions as hospitals struggle with finding a safe discharge for uninsured, undocumented, and homeless patients.
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As a Level 1 trauma center, Lutheran Medical Center treats a lot of patients who come in unconscious, appear to be homeless, or are confused as to their identify.
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As part of its efforts to facilitate post-acute care for unfunded patients who no longer meet inpatient criteria, Sentara Healthcare has developed an Indigent Care Agreement for Post Acute Services that sets out four levels of bundled payments to the health system's seven skilled nursing facilities when patients who can't pay are transferred.
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Patients at Medical City Dallas Hospital who are likely to have discharge challenges are assigned a dedicated social worker who spends time with patients and family members and starts to identify resources early in the stay.
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In the brave new world of healthcare, what goes right and wrong in patient care can't be blamed on someone else along the continuum of care.
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While new regulatory mandates and payer requirements are making case management essential, case managers are still not getting the recognition they deserve in the form of increased compensation.
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Taconic Professional Resources embeds case managers in 74 practices in the Capital District-Hudson Valley area in New York as part of the Centers for Medicare & Medicaid Services' Comprehensive Primary Care Initiative.
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The current emphasis on care coordination and improved transitions means new opportunities for case managers.
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At Passport Health Plan, one team of case managers helps patients with short-term needs such as transportation assistance, the health plan's complex case managers provide long-term care coordination, and case managers embedded in clinics meet members face to face.