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A team approach to hospice care helps members of the interdisciplinary team provide support for patients and each other at HealthEast Hospice Care, based at St. Josephs Hospital in St. Paul, MN. The hospital is part of the HealthEast Care System, also in St. Paul.
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A program that places nurse case managers in all admissions areas of the hospital has helped Our Lady of the Lake Regional Medical Center in Baton Rouge, LA, cut down on inappropriate admissions and transfers and improve patient flow.
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When you choose an information system for your case management department, make sure it will meet your future needs, as well as your current needs, advises Vicky Mahn-DiNicola,RN, MS, CPHQ, vice president for clinical design support services at ACS Healthcare Solutions, Midas+ with headquarters in Tucson, AZ.
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If your case management department isnt replacing paper records with electronic technology, its likely to become more difficult to find the information you need to cut down on avoidable days and denials, track outcomes information, and demonstrate the value of case management to your hospitals administration team.
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One of the biggest discharge planning challenges at Sutter General Hospital in Sacramento, CA, involves patients who need dialysis after they come into the hospital, says Kate Tenney, RN, manager of case management.
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An unusual collaboration among three competing California hospitals is providing much-needed post-discharge care for homeless people. It is linking those individuals to ongoing medical benefits while freeing up hospital beds for more acute patients.
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Fifty-six hospitals from 50 states as well as U.S. territories, collaborating to improve surgical care, significantly cut the rate of surgical infections for more than 35,000 patients in a yearlong, nationwide effort sponsored by the Centers for Medicare & Medicare Services (CMS) and led by Qualis Health, the quality improvement organization (QIO) for Washington, Alaska, and Idaho.
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Now that the Centers for Medicare & Medicaid Services (CMS) is requiring hospitals to submit data on 10 quality measures to get the full 3.7% inflation-adjusted payment increase, it is more important than ever for case managers to ensure accurate documentation.
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One of the better known ongoing collaborations in the United States is the Cambridge, MA-based Institute for Healthcare Improvements (IHI) 100,000 Lives Campaign, whose goal is to save 100,000 lives through targeted QI interventions by June 14, 2006.