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Like many health care providers across the country, Maine Coast Memorial Hospital in Ellsworth is struggling with the challenge of ensuring accurate identification of patients.
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What began as an automated telephonic tool to streamline the precertification process at the University of Arkansas for Medical Sciences (UAMS) in Little Rock has expanded into a multi-faceted system.
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A "discharge by appointment" initiative at St. Joseph's Medical Center in Towson, MD, has had some success, but is being challenged by physician delays and families who aren't arriving on time.
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Nine years ago, when Kristen Stiles became director of admissions at Maine Coast Memorial Hospital in Ellsworth, an access employee who stayed in the job for three months was considered long term.
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A 2003 Center for Medicare & Medicaid Services (CMS) regulation that interpreted EMTALA not to apply to inpatients does not have the "force and effect of law," according to a recent decision by a U.S. District Court in Puerto Rico.
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The Centers for Medicare and Medicaid Services recognizes that transactions often require the participation of two covered entities.
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When admitting and registration supervisor Tammy Wellons entered Sumter Regional Medical Center in Americus, GA, just minutes after a tornado ripped through the 143-bed facility, her first impression was that it looked like a scene from a horror film.
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A turning point in Michael Friedberg's tenure as patient access director at an inner-city, multi-hospital system came when he "got fed up" with the reactive management style.
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Something called "cognitive load" or "cognitive work" is the centerpoint of some of the latest thinking on the way people process information and do their jobs.
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A University of Arkansas for Medical Sciences (UAMS) project that began with the Center on Aging identifying a need to communicate better with elderly patients has become an ambitious Internet initiative encompassing the entire campus.
