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After 22 years as director of patient financial services at Watauga Medical Center in Boone, NC, John D. Cook Jr. reached the point where he had "no drive, no energy, and no motivation."
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A "near-miss" in which a nurse at a Pennsylvania hospital incorrectly placed a "do not resuscitate" (DNR) wristband on a patient has prompted an Ohio initiative aimed at implementing statewide standardization of colored wristbands.
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The Healthcare Information Management and Systems Society (HIMSS) says it supports development of interoperable electronic personal health records (ePHR) that are interactive and use a common data set of electronic health information and e-health tools.
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The question of whether America's hospitals provide the same level of care regardless of a patient's race, ethnicity or language is being addressed in an initiative by the Robert Wood Johnson Foundation.
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Patients at Seton Medical Center are made aware of their proposed discharge date early in the stay through a laminated poster with a Wizard of Oz theme titled "The Road Home."
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More than likely, patient access managers have recently heard the term "diagnoses present on admission" discussed by their health information management (HIM) and patient accounting colleagues.
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At Hendrick Health System in Abilene, TX -- one of 12 organizations worldwide to receive the 2007 "Gallup Great Workplace Award" -- the focus on workforce engagement is stronger than ever ...
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The American Hospital Association says the multiplicity of privacy rules from local, state, and federal governments, accrediting bodies, and other organizations makes compliance difficult and can interfere with patient care.
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About 92% of hospitals surveyed in 2003 and 2004 had revised their emergency response plans since Sept. 11, 2001, according to a recent report from the Centers for Disease Control and Prevention.
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The newly revised "Important Message From Medicare" is being treated as a public relations opportunity at Stevens Hospital in Edmonds, WA, where the case management department turned added requirements into a way to "sell" its discharge planning services to Medicare patients.