Hospital Access Management
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Price checks part of new consumer landscape
A major consideration with the increase in consumer-driven health plans is that patients are likely to want to know more about what they now are paying for. -
'Multivariable testing' aids process improvement
Blount Memorial in Maryville, TN, is working with QualPro, the Knoxville, TN-based company that developed the MVT process, on a six-month project focusing on its emergency department (ED) and operating rooms. -
Billing transient patients challenge for rural facility
Access staff at Memorial Hospital, a small, rural facility, face more than the usual challenge in ensuring that there's enough information to successfully bill patients. -
Access tool tracks, sorts accounts that need work
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Nurses and registrars cut barriers to ED patient flow
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News Brief: CMS to publish changes in regs
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State-of-the-art call center at UPMC boosts billing accuracy, collections
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Getting the ‘right people, in the right environment’
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Carefully crafted appeal letter provides results
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Form letter, follow-up attract parents’ attention