Hospital Access Management
RSSArticles
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What Patient Access Must Know about Capitated Insurance Plans
A growing number of patients are presenting to registration areas with capitated insurance plans. These plans allow payment of a flat fee for each covered individual, regardless of how much care the individual receives.
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It’s Coming Soon: Drivers’ Licenses on Smartphones
In the near future, registration areas might identify patients using drivers' licenses — on smartphones. Iowa is piloting mobile drivers’ licenses, and states including Delaware, California, Arizona, and New Jersey are considering doing so.
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Admissions Gives Valuable Nonclinical Input
The Admission Department at Washington, DC-based Sibley Memorial is very involved in the hospital’s Comprehensive Unit-based Safety Program, a patient safety-focused change model developed by The Johns Hopkins Hospital.
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Want More Respect for Access? Get Involved in Safety Initiatives
A patient without ID presents for an outpatient test. He misquotes his DOB and uses a nickname instead of his real name at registration. Now what?
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OCR: Facilities need organization-wide risk analysis
The University of Washington Medicine in Seattle has agreed to settle charges that it potentially violated the Health Insurance Portability and Accountability Act by failing to implement policies and procedures to prevent, detect, contain, and correct security violations.
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Decision on Lincare civil penalties should be a reminder of liability potential
The latest development in a Health Insurance Portability and Accountability Act breach investigation should serve as a reminder that fines are not the only way the government can punish a healthcare institution for failing to protect patient information. Civil penalties are possible, and the courts are upholding their legality.
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Don’t forget that small HIPAA violations can cause big problems for hospitals
The large data breaches that compromise the protected health information of thousands of people are the ones that receive all the attention, but the smaller violations of the Health Insurance Portability and Accountability Act can be just as harmful, if not more so, to those involved.
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Petition supports a renewed dialogue on voluntary patient safety identifier
The National Association for Healthcare Access Management has called for support for the following petition, which, at press time, was pending with the White House. -
$6,000 saved by cross-training patient access staff
Patient access coordinator Erica Escobar recently justified the need for two new insurance verification positions at Chicago-based Norwegian American Hospital. She pointed to a recent change: The shift from Medicare and/or Medicaid insurance, to Medicare and/or Medicaid managed care organization plans.
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Patients, staff face challenges with POS collections
Before patient access leaders at Peoria, IL-based OSF Healthcare implemented a new point-of-service collection initiative, patients were asked for their opinion.