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In response to the national shortage of vaccine, Thomson American Health Consultants has developed an influenza sourcebook to ensure you and your hospital are prepared for what you may face this flu season.
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A new best practice registration manual, jointly written by an eight-member team at Adventist Health, has been very useful for both new registration hires and admitting managers throughout the hospital system, says Ken Mitchell, MM, CHFP, director of patient financial services at Adventist Medical Center in Portland, OR.
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Responding to a rising number of self-pay patients particularly those coming through the emergency department Childrens Healthcare of Atlanta pulled out all the stops to expand and improve its financial counseling program.
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When the University of Pennsylvania Medical Center-Presbyterian in Philadelphia turned its attention to addressing the facilitys bad debt, it quickly became clear that self-pay accounts coming out of the emergency department (ED) were the root of the problem.
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Are you as aware as you could be of how your access employees speak to the customers? Hospitals are increasingly taking note of not only what is said, but the dramatic impact it can have on patients perception of the care they receive, as well as on the organizations bottom line.
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When PATHS LLC took on the job of providing financial counseling to self-pay emergency department patients at Philadelphias University of Pennsylvania Medical Center-Presbyterian, the vendors first order of business was to distinguish the new program from work it already was doing for the hospital.
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As of April 2004, the Department of Health and Human Services Office of Civil Rights (OCR) had received more than 5,000 complaints from individuals about alleged HIPAA privacy violations.
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Even though less than a year remains before the HIPAA security rule takes effect April 21, 2005, many health care organizations are a long way from compliance, according to an assessment by Washington, DC-based URAC.
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As the newly hired patient financial services director at St. Helena Hospital in Deer Park, CA, Kim Meredith was ready to put her focus on reducing the institutions denial rate.
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The HIPAA Conformance Certification Organization says its Common Compliance Assessment Process determined that, on average, the nations leading HIPAA translation and validation vendors agree in their interpretation of compliance 43% of the time, up from an average of 35% on all transactions in 2003.
