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Hospitals will not be required to report a patients immigration status to receive funding for uncompensated emergency care provided to undocumented immigrants, the Centers for Medicare and Medicaid Services has said in a letter to the American Hospital Association.
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When PATHS LLC took on the job of providing financial counseling to self-pay emergency department patients at Philadelphias University of Pennsylvania Medical Center-Presbyterian, the vendors first order of business was to distinguish the new program from work it already was doing for the hospital.
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Are you as aware as you could be of how your access employees speak to the customers? Hospitals are increasingly taking note of not only what is said, but the dramatic impact it can have on patients perception of the care they receive, as well as on the organizations bottom line.
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When the University of Pennsylvania Medical Center-Presbyterian in Philadelphia turned its attention to addressing the facilitys bad debt, it quickly became clear that self-pay accounts coming out of the emergency department (ED) were the root of the problem.
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Responding to a rising number of self-pay patients particularly those coming through the emergency department Childrens Healthcare of Atlanta pulled out all the stops to expand and improve its financial counseling program.
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A new best practice registration manual, jointly written by an eight-member team at Adventist Health, has been very useful for both new registration hires and admitting managers throughout the hospital system, says Ken Mitchell, MM, CHFP, director of patient financial services at Adventist Medical Center in Portland, OR.
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As the newly hired patient financial services director at St. Helena Hospital in Deer Park, CA, Kim Meredith was ready to put her focus on reducing the institutions denial rate.
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Even though less than a year remains before the HIPAA security rule takes effect April 21, 2005, many health care organizations are a long way from compliance, according to an assessment by Washington, DC-based URAC.
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As of April 2004, the Department of Health and Human Services Office of Civil Rights (OCR) had received more than 5,000 complaints from individuals about alleged HIPAA privacy violations.
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When Peggy ONeill, admitting director for St. Helena Hospital in Deer Park, CA, began tackling the improvements involved in a major restructuring of the admitting department, she looked first at the bottom line.