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Hospital Access Management

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  • Help protect hospital’s tax-exempt status

    Thomson American Health Consultants is offering an audio conference to help you learn where your hospital may be exposed, what policies and procedures you need to reform to preserve your tax-exempt status, and how to continue to provide necessary care for the uninsured.
  • Career Paths: Proactive approach leads to revenue job

    Throughout a couple of different access careers interrupted by a brief stint as an elementary school guidance counselor the thing that stood out for Millie Brown was how much more impact she could have on the front end of the health care financial process than on the back end.
  • Frontline people are at top of the career ladder

    The most interesting thing about the leadership ladder for access employees at Childrens Healthcare of Atlanta is that the frontline employee position is located at the top.
  • Nurses help ED collections and customer service grow

    Cash collections in the emergency department (ED) at Wake Forest University Baptist Medical Center, in Winston-Salem, NC, have almost doubled in the past two years as staff continue to focus on enhancing customer service and gaining buy-in from clinicians.
  • Use upfront collections to help hospital and patients

    The main reasons Susan Baxley, corporate admitting manager, wanted to work for Adventist Health were because of its mission statement to share Gods love by providing physical, mental, and spiritual healing, and because of its desire to implement best practice registration.
  • News Briefs

    Care of uninsured putting EDs at risk; Uninsured impact hospitals bad debt; Get help on-line for move to EMR; Tool helps evaluate disaster drill planning
  • Finish ‘to-do list’ for HIPAA security rule

    If planning isnt already under way, the time is now for your hospital to get ready for implementation of the Health Insurance Portability and Accountability Acts (HIPAA) security rule, which takes effect April 21, 2005.
  • ‘Career ladder’ increases payments; reduces turnover

    A new career ladder for emergency department registrars at Wake Forest University Baptist Medical Center in Winston-Salem, NC, has helped reduce staff turnover and is providing increased motivation for employees to perform at higher levels in cash collections, among several other categories.
  • HHS secretary clarifies financial aid policies

    Recent guidance from the Department of Health and Human Services recognizes that a good-faith determination of financial need may vary depending on the individual patients circumstances and that hospitals should have flexibility to take into account relevant variables.
  • Financial aid guidelines recommended by CHA

    The California Healthcare Association (CHA) has adopted a new set of voluntary guidelines on financial aid, charity care, and discount payments for its member hospitals, including a recommendation that hospitals provide financial assistance for patients at or below 300% of the poverty level.