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In addition to employment qualifications for registrar/patient account representative, staff assigned to telecommuting positions at Carolinas HealthCare System (CHS) in Charlotte, NC, must meet the following qualifications before working from home:
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Interest appears to be growing for the "medical home" model of care, which provides patients with a coordinated, comprehensive approach to primary care.
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A new requirement by the Centers for Medicare & Medicaid Services (CMS) affecting critical access hospitals and others that do not have physicians on duty 24-7 has prompted questions regarding EMTALA, says Stephen Frew, JD, a web site publisher (www.medlaw.com) and risk management specialist.
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There are signs that states may become more aggressive in their regulation of provider referrals, suggests Elizabeth E. Hogue, Esq., a Burtonsville, MD-based attorney specializing in health care issues.
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Employee retention, an ongoing need for space, and the visionary thinking of a senior vice president are among the driving factors of an ongoing focus on telecommuting at Carolinas HealthCare System (CHS) in Charlotte, NC, says Chris Johnson, FHFMA, vice president for patient financial services.
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The "ICARE" values - integrity, compassion, accountability, respect, and excellence - emphasized at Methodist Hospital System in Houston have a great deal to do with the organization's second year in a row in the top 10 of Fortune magazine's list of 100 Best Companies to Work For, says Greg Page, MBA, MHA, director of patient access and scheduling services.
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Financial issues that fall directly under the purview of patient access departments are among the areas most frequently overlooked in pandemic planning, suggests Valerie Sellers, MHA, CHE, vice president of health planning for the New Jersey Hospital Association (NJHA).
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Carolinas HealthCare System (CHS) is using palm scan technology originally developed for the Japanese banking industry to ensure accurate patient identification at its five hospitals in the Charlotte, NC, metropolitan area.
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Study: Providers face disincentives to share data
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The defining protocol at a hospital transfer center is clear: If a patient urgently needs care, and your facility is the best place for him or her to receive that care, you bring the person in, provide the care, and talk later about how it's going to be funded.